Question 1

What is Outlex?

Accepted Answer

Outlex is a legal operating system for European companies. It brings Lexi, the Legal Hub, the Compliance Hub, document workflows, and access to Human Legal Support into one workspace.

Question 2

What can I do in the Legal Hub?

Accepted Answer

You can store and analyse documents, track versions, counterparties, signatures, risks, obligations, and related tasks without splitting the context across separate tools.

Question 3

Can I sign contracts in Outlex?

Accepted Answer

Yes. You can send contracts for e-signature, track their status, and keep the signed PDF and audit trail connected to the document.

Question 4

How do integrations work?

Accepted Answer

Slack, Gmail, Google Calendar, and Google Drive are available. OneDrive and Microsoft Teams are marked as coming soon. Lexi's Slack bot currently answers in Portuguese only.

Question 5

What is Lexi?

Accepted Answer

Lexi is Outlex’s AI legal assistant for research, information, drafting, document analysis, and legal workflow support.

Question 6

Is Lexi a lawyer?

Accepted Answer

No. Lexi is not a lawyer and its outputs are not legal advice. It provides informational, educational, drafting, and workflow support that should be reviewed before it is used for a decision.

Question 7

When should I request human review?

Accepted Answer

Request Human Legal Support when a matter needs professional judgment, legal advice, jurisdiction confirmation, or a high-risk decision. The request context can travel with the workflow.

Question 8

What is a Lawyer Credit?

Accepted Answer

A Lawyer Credit lets you request Human Legal Support through Outlex. It generally covers one distinct matter, document, question, or workflow, including reasonable directly related follow-ups.

Question 9

Who provides Human Legal Support?

Accepted Answer

Human Legal Support is provided by an appropriately qualified Professional, depending on the jurisdiction, matter type, scope, and applicable law. Outlex is not a law firm.

Question 10

Are Lawyer Credits hourly billing?

Accepted Answer

No. They are a usage mechanism for defined legal requests. The number of credits can vary with the request’s scope, complexity, urgency, jurisdiction, and risk.

Question 11

Do unused Lawyer Credits roll over?

Accepted Answer

Unless the plan expressly says otherwise, unused Lawyer Credits expire at the end of the applicable billing period and do not roll over.

Question 12

Which plans are available?

Accepted Answer

Early Stage is available to eligible startups, subject to verification, and includes no Lawyer Credits. Core costs €249/month and includes 3 Lawyer Credits per month. Growth costs €549/month and includes 10 Lawyer Credits per month, priority handling, and Slack integration.

Question 13

Is there a free trial?

Accepted Answer

Core and Growth have a 7-day no-card free trial with usage limits. Early Stage is paid from day one and has no free trial.

Question 14

Is Early Stage a free trial?

Accepted Answer

No. Early Stage is a paid plan subject to eligibility criteria and verification. A calculator result or recommendation does not confirm eligibility.

Question 15

How is my data protected?

Accepted Answer

Outlex uses TLS for data in transit, EU-based infrastructure, and access controls. See the Privacy Policy, DPA, and Trust page for the current scope and details.

Question 16

Where is data stored?

Accepted Answer

Outlex’s primary infrastructure is hosted in the EU. The Privacy Policy and DPA describe applicable providers, transfers, and safeguards.

Question 17

Is a DPA available?

Accepted Answer

Yes. Outlex’s Data Processing Agreement is available on the website and describes the terms for processing personal data.

Question 18

Which jurisdictions does Outlex cover?

Accepted Answer

Outlex focuses on companies operating in Europe, with initial coverage for Portugal and EU law. Always confirm the applicable jurisdiction and request Human Legal Support when professional judgment is needed.

Question 19

Which languages are supported?

Accepted Answer

The main experience supports English and Portuguese. Specific features can have their own limitations; for example, Lexi’s Slack bot currently answers in Portuguese only.

Question 20

Do Lexi outputs guarantee legal compliance?

Accepted Answer

No. Lexi outputs provide informational, educational, drafting, and workflow support. Suitability depends on the facts, jurisdiction, and review needed for the matter.

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